Frequently Asked Questions

General Hotel Info

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    Daxton is located in the heart of Birmingham’s cultural center on Old Woodward Avenue. The hotel is also minutes from downtown Birmingham.

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    Smoking is not allowed inside Daxton or on guestroom balconies.

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    Our fifth floor is home to nine residentially inspired suites; slightly larger and more indulgent than our standard suites throughout the hotel. Each is slightly different, so please allow us to walk you through our layouts and availability to ensure we can provide the most comfortable fit.

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    In addition to several connecting room scenarios, we do have one fifth floor suite that connects to a 2nd king-bedded room.

AESTHETICS

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    Daxton’s owner is a lifelong Greater Detroit resident who long wanted to best reflect how cosmopolitan and energetic the Birmingham community truly is. More than a building, Daxton is an expression of the worldliness of the people who make the region home.

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    Daxton, the hotel, took off as a project for the owner at roughly the same time he and his wife welcomed a new son, also named Daxton.

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    A truly great hotel stay invites guests to immerse themselves in experiences that are unique to the moment. Our  programming in cooperation with local shop owners and artists offers enjoyment for both our neighbors and guests. Learn more about our Collaborators here.

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    Yes. No two rooms or spaces are the same. Picking a dozen pieces, or a few themes, and repeating would’ve been simple, but not as much fun.

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    Early on, the owner wanted to put a stuffed unicorn in the lobby. He searched long and hard, and could not find one. He then decided to commission Adrian Landon to build him a golden mechanical horse.

CHECK IN/OUT

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    Guests are invited to check-in at 3 p.m. Check-out is at noon.

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    Please call the hotel to see about early check-in. Early check-in may be available depending on room occupancy and will be done on a first-come, first-served basis. Early check-in is never guaranteed.

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    Absolutely. Head to the front desk and we’d be happy to store your luggage before check-in or after check-out at no charge.

RESERVATIONS

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    Please contact the hotel to see about changes. If it’s less than 48 hours prior to your arrival, a change may not be possible.

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    If you cancel by 3:00 PM local hotel time and it’s at least 48 hours prior to arrival, you can to avoid a 1 night(s) cancel penalty charge.

GUEST SERVICES

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    A Daxton Guest Services Ambassador will gladly assist in coordinating an airport pick up by our preferred local private livery provider. Uber & Lyft both operate in the Greater Birmingham area and can pick up and drop off at our front door.

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    Valet parking is available for a daily rate of $10 or overnight for $36.

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    During the day, metered street parking is available near the hotel, and there are two public parking decks relatively close by. A limited number of non-permit requiring parking spaces are available for overnight parking in the downtown area, and our team can provide suggestions when you’re on property.

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    Of course. The concierge is located in the lobby and is ready to assist with recommendations and special requests. Concierge service is available via email at [email protected] or by calling (248) 686-7006.

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    Absolutely, visit Explore to get a sample of the best of our local shopping. We can also provide a walking map of the Birmingham Shopping District during your visit.

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    Takeout, from either a local restaurant or grocer, will not disappoint, if that’s what you’re in the mood for. The residents of Birmingham know great food like they know great cars. Visit Explore to see some of our favorites.

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    In addition to the happenings Daxton supports and coordinates regularly, downtown Birmingham offers a pedestrian friendly small business district filled with cafes, restaurants and boutiques. It is exceptionally convenient as a relaxed home base to both the multinational corporate offices surrounding  as well the sports, arts, and performance venues of downtown Birmingham itself. See some of our recommendations here or ask our team for ideas.

AMENITITES

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    Our Fitness Center is located on lower level 2. All our guests have 24-hour access to the Fitness Center

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    Yes, wifi is complimentary and available throughout the hotel.

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    Yes, each guestroom has a hairdryer as part of our in-room amenities along with skin and hair care.

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    In-room dining is available from Madam.

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    Cribs are easily accommodated in all room types. An additional Rollaway Bed works in specific room layouts. Noting your requirements in the request field when making your reservation, or by reaching out to [email protected] will initiate the process and we will follow up with any relevant questions, if necessary.

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    Yes, though they may contain minibar items. We can certainly empty a room fridge upon request.

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    Bags and price lists are an in-room standard. Advising Guest Services and hanging the bag on the guestroom doorknob is all that’s needed.

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    Our spaces feature ADA amenities including:

    • Public spaces: registration desk pathway, service animals are welcome, elevators, accessible guest rooms with 32″ wide doorways, accessible route from public entrance to accessible guest rooms
    • Guestrooms: doors with lever handles, hearing accessible rooms and/or kits, accessible vanities, viewports lowered, convenience power at bedside, wireless charging pad at nightstand
    • Bathrooms: bathroom grab bars, bathtub grab bars, roll-in shower, adjustable shower wand

    For a full list of ADA amenities, please visit the front desk or call us at (248) 283-4200.

FOOD AND DINING

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    Madam offers lunch daily from 11am-3pm

    Dinner is served from 5pm-10pm Sunday – Thursday and till 11pm Friday and Saturday.

    Our Late Night Bar is open till 12am weekdays and 2am Friday and Saturday.

    Sunday Brunch is served 10am-3pm.

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    Many of our local supporters own impressive wine cellars that they choose to enjoy and share the contents of with fellow guests of Madam. Cellaring cross sections of several local private collections expands our wine selections in interesting and unpredictable ways.

PETS

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    The Daxton Hotel welcomes all service animals trained to assist their owners during their time at the hotel. Daxton complies with all ADA regulations regarding service animals and Daxton associates are happy to assist our guests with service animals in any way.

    Per ADA guidance, Daxton’s operations policy and Michigan Public Health Code, Daxton associates will inquire as to the animal’s status and their specific training. No animals of any kind, other than identified and confirmed service animals, are allowed in the public spaces of the hotel, per the Michigan Modified Food Code. Unfortunately, “emotional support” animals are not considered service animals.

    Daxton Hotel reserves the right to modify its policies at any time.

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    A $150.00 fee is required at check-in. We thoroughly clean and sanitize the room after each pet’s departure.

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    Yes, a bed, bowl and treat are included as components of the pet fee.

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    Yes, within easy walking distance from our front steps. Birmingham is home to a dog run as well, but it does require a permit. Permits are available for purchase, but it obviously requires a little more work than walking out the door.

EVENTS

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    It was important to us that the intimacy of the parlors be seamlessly flow outwards to the contemporary grandeur of the salon, and so the great hall between them is impressively scaled in its own right; comfortable both as an arrival experience that sets the tone, or as an elegant reception hall. In its entirety, the lobby level spaces can easily accommodate close to 500 guests on a flow.

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    That’s a brilliant idea. Daxton is an art-filled venue just ripe for a wedding celebration. Learn more about getting married at Daxton here.

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    Three stunning event spaces make for ideal for corporate or social events of all sizes. Learn more about each here.

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    Begin the process of booking your event at Daxton here.

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    Learn more about group rates here.

COVID-19 UPDATES

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    We’re following the latest guidance from the world’s leading health experts and government authorities, including the World Health Organization and Centers for Disease Control. All of our associates have been trained on safety and sanitation protocols and wear appropriate PPE as their roles require.

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    Yes. Our event space capacities have been calculated to allow for physical distancing among attendees.

What Else?

Have another question? Just ask, and we’ll get you the answers you need.